Effective Date: April 16, 2025.
READY RASOI, doing business as Pyor Food (“we,” “us,” or “our”), wants you to be happy with your meals.
These Terms & Conditions (“Terms”) govern your use of our website (the “Website”) and mobile application (the “App”) (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use the Services.
1. Use of the Services
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
- In any way that violates any applicable law or regulation.
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For the purpose of exploiting, harming, or defrauding us or others.
- To transmit, or procure the transmission of, any material that is harmful, threatening, unlawful, abusive, defamatory, obscene, or otherwise objectionable.
- To interfere with or disrupt the Services or any servers or networks connected to the Services.
2. Orders and Payment
- You may place orders for our ready-to-cook meals through the Services.
- All prices are listed in Indian Rupees (INR).
- We accept payment by COD, Online.
- Your order will be confirmed once payment is received.
3. Delivery
- We deliver to locations within Gujarat.
- Delivery fees may apply and will be calculated at checkout.
- We aim to deliver your order within 15 business days.
- Delivery times are estimates and may vary depending on your location and other factors.
4. Cancellations and Returns
- You may cancel your order before it is shipped by contacting us at foodpyor@gmail.com.
- For information on our return policy, please see our Refund and Returns Policy.
5. Intellectual Property
The Services and all content included on the Services, such as text, graphics, logos, images, and software, are the property of Pyor Food or its licensors and are protected by copyright, trademark, and other intellectual property laws. You agree not to remove, alter, or obscure any copyright notices or other proprietary notices placed on the Services.
6. Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE. YOU AGREE THAT YOU USE THE SERVICES AT YOUR OWN RISK.
7. Limitation of Liability
IN NO EVENT SHALL PYOR FOOD, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8. Termination
We may terminate your access to the Services for any reason, at any time, without notice.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
10. Dispute Resolution
Any dispute arising out of or relating to these Terms shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Vadodara, Gujarat, India.
11. Entire Agreement
These Terms constitute the entire agreement between you and Pyor Food with respect to your use of the Services.
12. Contact Us
If you have any questions about these Terms, please contact us at foodpyor@gmail.com.
Got Questions? We’ve Got Answers!
What is Pyor Food?
Pyor Food, operating under the name Ready Rasoi, offers convenient, ready-to-cook meals made with authentic Indian flavors — designed to make your kitchen life easier and tastier.
Where do you deliver?
We currently deliver across Gujarat. Stay tuned as we expand to other regions soon!
How long does delivery take?
Our meals are usually delivered within 15 business days from the date of order confirmation.
What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- Online payments(UPI, debit/credit cards, wallets)
Can I cancel my order?
Yes! You can cancel your order before it is shipped by emailing us at foodpyor@gmail.com.
Do you offer returns or refunds?
Yes. Please refer to our Refund and Returns Policy for full details on how to return products and request refunds.
Are your meals vegetarian?
Yes! Our current range includes pure vegetarian, ready-to-cook meals crafted for authentic Indian taste.
Do I need to refrigerate the meals?
No refrigeration needed! Our products are packaged to stay fresh — just store them in a cool, dry place until you're ready to cook.
How do I cook the meals?
Each pack comes with simple step-by-step instructions. Just add hot water or follow the instructions using a stove or microwave — your meal is ready in minutes!
How can I contact customer support?
Feel free to drop us an email at foodpyor@gmail.com and our team will get back to you ASAP.