Effective Date: April 16, 2025.
Privacy Policy
READY RASOI (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect from and about you when you visit our website Pyor Food (the “Website”) or use our mobile application (the “App”) (collectively, the “Services”) and how we use that information.
Information We Collect
We collect several different types of information for various purposes to improve our Services to you.
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Personal Information: We may collect personal information, such as your name, email address, phone number, billing address, delivery address, and payment information. You provide this information when you create an account, place an order, subscribe to our newsletter, or contact us.
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Usage Data: We may also collect information about how you access and use the Services, including the type of device you use, your operating system, your IP address, your browsing activity, search terms, and the time of your visit.
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Cookies and Other Tracking Technologies: We may use cookies and other tracking technologies to collect information about your activity on the Services. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies like beacons, scripts, and tags are also used to collect and track information and to improve and analyze our Services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Use of Information
We use the information we collect for various purposes, including:
- To provide and operate the Services
- To process your orders and deliver your meals
- To send you promotional emails and communications
- To personalize your experience on the Services
- To improve the Services
- To analyze how you use the Services
- To comply with legal and regulatory requirements
Sharing of Information
We may share your information with third-party service providers who help us operate the Services. These service providers are obligated to keep your information confidential and to use it only for the purposes we have disclosed.
We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information. You may request to:
- Access your personal information
- Rectify your personal information
- Erase your personal information
You can exercise these rights by contacting us at foodpyor@gmail.com.
Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services.
Contact Us
If you have any questions about this Privacy Policy, please contact us at foodpyor@gmail.com.
Got Questions? We’ve Got Answers!
What is Pyor Food?
Pyor Food, operating under the name Ready Rasoi, offers convenient, ready-to-cook meals made with authentic Indian flavors — designed to make your kitchen life easier and tastier.
Where do you deliver?
We currently deliver across Gujarat. Stay tuned as we expand to other regions soon!
How long does delivery take?
Our meals are usually delivered within 15 business days from the date of order confirmation.
What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- Online payments(UPI, debit/credit cards, wallets)
Can I cancel my order?
Yes! You can cancel your order before it is shipped by emailing us at foodpyor@gmail.com.
Do you offer returns or refunds?
Yes. Please refer to our Refund and Returns Policy for full details on how to return products and request refunds.
Are your meals vegetarian?
Yes! Our current range includes pure vegetarian, ready-to-cook meals crafted for authentic Indian taste.
Do I need to refrigerate the meals?
No refrigeration needed! Our products are packaged to stay fresh — just store them in a cool, dry place until you're ready to cook.
How do I cook the meals?
Each pack comes with simple step-by-step instructions. Just add hot water or follow the instructions using a stove or microwave — your meal is ready in minutes!
How can I contact customer support?
Feel free to drop us an email at foodpyor@gmail.com and our team will get back to you ASAP.